Terms of Service

Version 1.0 · Effective [DATE TO CONFIRM ON PUBLICATION] · Last updated 23 June 2026

1. About these terms

These Terms of Service ("Terms") are a binding agreement between you and Wristband ("we", "us", "our"), a registered business name of a partnership between Daniel Cartagena and Mike Myers (ABN [TO INSERT]), based in Western Australia.

By creating an account or using Wristband (the "Service"), you agree to these Terms, our Privacy Policy, and — if you contribute through the build portal — the Contributor Terms. If you don't agree, don't use the Service.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) or any other law that cannot be excluded (see section 15).

2. Eligibility

You must be 16 years or older to create an account and use the Service. By using Wristband you confirm that you meet this requirement and that the information you give us is true and kept up to date.

3. Early access and beta

Wristband is currently offered as an early-access / beta service, sometimes by invitation only. While it is in early access:

• the Service is provided on an "as is" and "as available" basis, may contain bugs, and may change frequently;
• we may add, change, suspend, limit or withdraw any feature at any time;
• access may be granted, limited or revoked at our discretion (for example, beta access);
• the Service may be unavailable from time to time and we give no uptime or availability guarantee; and
• we may reset, migrate or delete data where reasonably necessary during early access — so you should not treat the Service as your only record of important information.

We'll try to give notice of major changes, and these protections operate subject to your non-excludable rights under the ACL (section 15).

4. Your account

• You provide an email address, a display name and a password when you sign up. Keep your password confidential — you are responsible for activity that occurs under your account.
• Provide accurate information and keep it current.
• One account per person. Don't create multiple accounts, and don't create accounts to manipulate features, rankings or Wristband Pro.
• Tell us promptly at hello@trywristband.com if you suspect unauthorised use of your account.

5. Acceptable use

When using the Service, you must not:

• submit false, misleading or deliberately inaccurate event, lineup or attendance data, or fabricated or AI-generated content presented as fact;
• copy, scrape, harvest, mine or extract data from the Service except as expressly permitted;
• access the Service using bots, scrapers or other automated means without our written permission, or attempt to bypass our security, access controls or rate limits;
• create multiple or fake accounts, or otherwise manipulate rankings, leaderboards or Wristband Pro credits;
• upload or share content that is unlawful, infringing, defamatory, harassing, hateful, obscene, or that contains malware;
• post personal information about other people without a lawful basis;
• resell, sublicense or commercially exploit the Service or its data except as we permit;
• interfere with or disrupt the Service, or attempt to gain unauthorised access to it, its systems or other users' accounts; or
• use the Service in breach of any law or these Terms.

6. Your account content and music history

• You own your content. You keep ownership of the personal content you create, such as the music history and private archive you build on Wristband.
• Licence to run the Service. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt and display your content to the extent needed to operate and provide the Service to you — for example, showing your history back to you and, where you choose, to people you share it with. This licence ends when you delete the content or your account, except for copies retained as described in the Privacy Policy or required by law.
• Your private archive of attended shows is visible only to you unless you choose to make it (or part of it) public or shareable. You control what you make public.
• Contributions are different. Factual event and lineup data you submit through the build portal is governed by the Contributor Terms, including the broader licence you grant us over it.

7. Photos, notes and other user content

Some Wristband features may let you add your own content — for example photos, captions, notes or reviews ("User Content"). Where they do:

• You keep ownership of your User Content.
• Licence. You grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, adapt, publish and display your User Content as part of operating and promoting the Service, including where you choose to make it public or shareable.
• Your responsibility. You are responsible for your User Content and confirm you have the rights to share it and that it doesn't breach anyone's rights or these Terms.
• Prohibited content. Don't post anything unlawful, infringing, defamatory, harassing, hateful, obscene, or that contains other people's personal information without a lawful basis.
• Moderation and removal. We may review, refuse, moderate or remove User Content, and suspend accounts, where we reasonably consider it breaches these Terms or the law.
• Reporting and IP complaints. If you believe content on Wristband infringes your rights or breaches these Terms, contact hello@trywristband.com with details and we will review it and act appropriately, which may include removing the content.

8. The free account and Wristband Pro

• The core Wristband account is free. Creating and using a standard Wristband account is free, and we intend to keep a free version of Wristband available for as long as we operate the Service.
• Wristband Pro is an optional set of enhanced features. Pro can currently be earned by contributing through the build portal (see the Contributor Terms), and we may also offer it for purchase (see section 9).
• Changes to Pro. We may add, change or remove Pro features, and we may vary, suspend or withdraw the Pro rewards program (or any tier or reward), on reasonable notice. Pro credits and rewards have no cash value and are non-transferable.
• Earned and "lifetime" rewards. Where we describe Pro access as "lifetime" or similar, it means for as long as you keep your account and we operate the Service; it ends if you delete your account or if the Service closes, the included features may change, and it is governed by the Contributor Terms. It is not a guarantee of any feature forever.

9. Payments and billing (paid Pro)

If we offer paid features and you choose to buy them:

• Pricing will be shown in Australian dollars and may include taxes (such as GST).
• Payment provider. Payment is processed by a third-party provider; you authorise us and that provider to charge your chosen payment method, and you agree to their terms for the payment.
• Subscriptions auto-renew. Paid Pro is expected to be offered as a recurring subscription (for example monthly or annual). Unless cancelled, it renews automatically at the end of each billing period and your payment method is charged for the next period.
• Cancelling. You can cancel at any time from your account settings or by emailing us. Cancellation stops future renewals; your Pro access continues until the end of the current paid period. We don't provide pro-rata refunds for the unused part of a period except where required by law.
• Price changes. We may change subscription prices on reasonable notice before your next renewal; if you don't agree, you can cancel before the change takes effect.
• Failed payments. If a payment fails, we may retry, suspend or downgrade your Pro access.
• Australian Consumer Law. Our products and services come with guarantees that cannot be excluded under the ACL. For a major failure you may be entitled to a refund, replacement or cancellation, and to compensation for reasonably foreseeable loss; for a minor failure we may choose to fix the problem. Any refund or cancellation policy we publish at the point of sale operates in addition to, and does not limit, your ACL rights.

10. Intellectual property

• Wristband — its name, logo, design, software, and the selection, arrangement and presentation of data (the database) — is owned by us or our licensors. We grant you a limited, personal, non-transferable, revocable licence to use the Service for its intended purpose.
• Factual data (such as who played where and when) is not owned by anyone, but our compilation, presentation and database may be protected. Don't copy or reuse it except as permitted by these Terms or with our permission.

11. Feedback

If you send us ideas, suggestions or feedback about Wristband, you agree we may use them freely, without restriction, attribution or any obligation or payment to you. You confirm you have the right to give us that feedback. This doesn't affect your ownership of your own account content or User Content.

12. Third-party services and links

The Service relies on third-party providers (for example, hosting, database, email and security providers) and may contain links to third-party sites. We aren't responsible for third-party services or content, and your use of them may be subject to their own terms and privacy policies. How we share information with our providers is described in the Privacy Policy.

13. Suspension and termination

You can stop using the Service and delete your account at any time from your account settings.

We may suspend or terminate your account, or remove content, if we reasonably believe you have:

• breached these Terms or the Contributor Terms;
• submitted false, fraudulent or infringing data, or manipulated rankings or Wristband Pro;
• created multiple or fake accounts;
• harassed others or threatened the security or integrity of the Service; or
• used the Service unlawfully, or where we are required to act by law.

Where it's reasonable to do so, we'll give you notice and a chance to fix the problem first. Serious or repeated breaches may result in immediate suspension or termination. On termination, your right to use the Service ends; how we handle your data is set out in the Privacy Policy, and any Wristband Pro credits may be forfeited as described in the Contributor Terms.

14. Service availability and changes

We work to keep the Service available but provide it on an "as is" and "as available" basis (see section 3 on early access). We may update, change or discontinue features and carry out maintenance that makes the Service temporarily unavailable. We'll try to give notice of major changes.

15. Disclaimers and liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded.

To the maximum extent permitted by law (and subject to the paragraph above):

• the Service is provided without warranties of any kind, and we don't guarantee that event or lineup data is complete, accurate or error-free (much of it is contributed by users);
• we are not liable for indirect, incidental, special or consequential loss, or for loss of data, profits, revenue or goodwill; and
• where our liability cannot be excluded but can be limited, our total liability is limited, at our option, to re-supplying the Service or paying the cost of having it re-supplied, or (for paid features) the amount you paid us in the 12 months before the claim.

16. Indemnity

To the extent permitted by law, you are responsible for, and agree to compensate us for, loss we reasonably suffer arising from your breach of these Terms, your User Content, or your unlawful use of the Service.

17. Privacy

We handle personal information in accordance with our Privacy Policy, which forms part of your agreement with us.

18. Changes to these Terms

We may update these Terms from time to time. When we make a material change, we will update the version and effective date and, where appropriate, notify you. Previous versions remain available. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you don't agree, you should stop using the Service.

19. Notices and electronic communications

You agree that we may give you notices and communicate with you electronically — by email to your registered address, or by posting in the Service — and that this satisfies any legal requirement that such communications be in writing. Send notices to us at hello@trywristband.com.

20. General

• Assignment. You may not transfer your rights or obligations under these Terms without our consent. We may assign or transfer ours — for example, if we incorporate, restructure, or sell the business — provided your rights are not materially reduced.
• Severability. If any provision is found unenforceable, the rest of the Terms continue in effect.
• Waiver. If we don't enforce a right, that is not a waiver of it.
• No agency. Nothing in these Terms creates a partnership, employment or agency relationship between you and us.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Entire agreement. These Terms, the Privacy Policy and (if applicable) the Contributor Terms are the entire agreement between you and us about the Service.
• Survival. Sections that by their nature should survive termination (including content licences, IP, disclaimers, liability and indemnity) continue to apply.

21. Governing law

These Terms are governed by the laws of Western Australia, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Western Australia.

22. How to contact us

Wristband (a registered business name of a partnership of Daniel Cartagena and Mike Myers), ABN [TO INSERT] — Western Australia, Australia. Email: hello@trywristband.com.